Okay, tech heads

[docwebster]

I have a bolloxed Quicktime install on Windows XP Pro. I cannot get it to uninstall or run, even when I reinstall. So tell me, is there a way to utterly wipe Quicktime from my system to try a fresh install thereof? Reformatting and reinstalling is just not an option right now and would be a giant pain the ass anyway. I need Quicktime to play Second Life, apparently.

Discuss.

Comments

[neonnurse.livejournal.com]

I don't have XP Pro, just the home game, but I had been having major fits with QT for quite a while. Most videos wouldn't play for me, and then it started crashing when I went to pages like newspapers online with lots of ads.

I tried doing an uninstall/reinstall for both QT and Firefox, which didn't help. But recently I did a total reinstall of Windows on the computer my son uses, and when HIS worked fine, I got the idea to look at his settings and match mine with his.

So what I did was go into Firefox and click Tools, then open Options. In the bottom box under Content, called File Types, is a button labeled Manage. When you click Manage you get a box called Download Actions. I had to change my QT ones so they used the QT Plug-in 7.1.6 instead of the default. (You do that by highlighting it and then clicking the Change Action button.)

I don't know if the problem I had is the same one you are having, but it might point you in a useful direction in any case. Good luck!

[ex-flexible.livejournal.com]

*ponder*

A long time ago in a galaxy far, far away, I used to field WinXP calls for Micro$oft.

But that was a long time ago, and these days the Force is weak with me --at least when it comes to XP-related things.

Two thoughts that pop up, however, are security access levels and registry corruption.

Do you play Second Life using a different WinXP user account than your usual login account? That *might( have something to do with it, viz: http://support.microsoft.com/kb/307091/en-us

But from what little I know of you, you're a tech-savvy Doc. So a permissions issue seems extremely unlikely. Do you get a specific error message when you try to uninstall the damn thing? That might narrow the issue down a little...

[havoknkaos.livejournal.com]

Grab QuickTime Alternative - http://www.free-codecs.com/download/QuickTime_Alternative.htm - install, and enjoy. If you want to fix your "official" QT install, you'll have to hit the registry like a truck, and nuke everything that comes up on a search for the string "quicktime", cross your fingers, call the other good Doctor, and possibly even cross the streams.

I'd just install QTA and be done with it, but to each his own.