docwebster ([personal profile] docwebster) wrote2007-06-24 04:27 pm

Okay, tech heads

I have a bolloxed Quicktime install on Windows XP Pro. I cannot get it to uninstall or run, even when I reinstall. So tell me, is there a way to utterly wipe Quicktime from my system to try a fresh install thereof? Reformatting and reinstalling is just not an option right now and would be a giant pain the ass anyway. I need Quicktime to play Second Life, apparently.

Discuss.

[identity profile] neonnurse.livejournal.com 2007-06-24 10:20 pm (UTC)(link)
I don't have XP Pro, just the home game, but I had been having major fits with QT for quite a while. Most videos wouldn't play for me, and then it started crashing when I went to pages like newspapers online with lots of ads.

I tried doing an uninstall/reinstall for both QT and Firefox, which didn't help. But recently I did a total reinstall of Windows on the computer my son uses, and when HIS worked fine, I got the idea to look at his settings and match mine with his.

So what I did was go into Firefox and click Tools, then open Options. In the bottom box under Content, called File Types, is a button labeled Manage. When you click Manage you get a box called Download Actions. I had to change my QT ones so they used the QT Plug-in 7.1.6 instead of the default. (You do that by highlighting it and then clicking the Change Action button.)

I don't know if the problem I had is the same one you are having, but it might point you in a useful direction in any case. Good luck!