docwebster ([personal profile] docwebster) wrote2007-06-24 04:27 pm

Okay, tech heads

I have a bolloxed Quicktime install on Windows XP Pro. I cannot get it to uninstall or run, even when I reinstall. So tell me, is there a way to utterly wipe Quicktime from my system to try a fresh install thereof? Reformatting and reinstalling is just not an option right now and would be a giant pain the ass anyway. I need Quicktime to play Second Life, apparently.

Discuss.

[identity profile] ex-flexible.livejournal.com 2007-06-24 11:17 pm (UTC)(link)
*ponder*

A long time ago in a galaxy far, far away, I used to field WinXP calls for Micro$oft.

But that was a long time ago, and these days the Force is weak with me --at least when it comes to XP-related things.

Two thoughts that pop up, however, are security access levels and registry corruption.

Do you play Second Life using a different WinXP user account than your usual login account? That *might( have something to do with it, viz: http://support.microsoft.com/kb/307091/en-us

But from what little I know of you, you're a tech-savvy Doc. So a permissions issue seems extremely unlikely. Do you get a specific error message when you try to uninstall the damn thing? That might narrow the issue down a little...